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 Outsourcing is a nowadays a very popular solution. It has proven especially useful for companies that wish to specialize their operations. Additionally, outsourcing IT services significantly reduces costs and ensures professional execution. Our main goal is to reduce the burden on administering your company’s IT infrastructure, as well as consult and assist in implementation of new IT solutions. Your staff will be provided with tech-support and assistance. All your employees will be able to seek advice from our trained specialists or report problems.
What do we offer?
- Remote servicing of server and terminal software.
- On-site hardware servicing.
- Monitoring and servicing of workstations and servers.
- Installation, updating and configuration of server and terminal software.
- Administration of network security.
- Regular data backups of servers and workstations.
- IT implementation consulting.
- Hardware purchase and delivery.
- Design and modernization of computer networks.
- Computer network servicing.
Cooperation models
Our cooperation with your company can be modeled in several ways. Packages can be combined and only your individual needs determine the form of our cooperation. We offer:
- On Site Cooperation Model – our expert carries out all the required tasks physically in your offices.
- Remote (Off Site) Cooperation Model – All tasks are performed remotely, without the need of hosting our staff on your company’s premises. We are able to perform most software related tasks – such as system upgrades and servicing, configuration and many more – in this manner. In exceptional cases, or technician will visit your offices to address problems which cannot be solved online.
- Phone Help-Line Model – Our trained expert will guide your staff step by step and instruct them over the phone on how to solve any IT related problems. We are also glad to answer all your questions. In case of more serious problems, servicing tasks can be performed by our staff online, or on-site.
- Mixed Model combines solutions from the above three. In our operations we try to flexibly respond to our clients’ needs, so the dominant model depends entirely on you.
What are the benefits of working with us?
Cost reduction through:
- Focusing on tasks crucial to your business.
- Lower workspace expenses (no need for office space, computers and phones for in-house IT staff).
- Lower tax and employee benefit costs.
- Eliminating the need for hiring IT specialists from different fields.
- Lower training costs.
- Eliminating the risk related to staff absence, vacation and leaves.
Improvement in such fields as:
- The quality of IT service.
- Speed and efficiency of IT problem-solving.
- Higher expertise in IT decision-making.
- Implementation of latest technology.
- Reliability and security of IT infrastructure.
- Efficiency of IT systems within your organization.
- Staff working conditions.
Warranty
We provide a 6-months warranty for our servicing and producers warranty for the hardware we provide.
We strive to make your staff feel comfortable working with us, that is why we always sign a confidentiality agreement with all our clients protecting the data handled by our technicians and experts.
All members of our staff have many years of IT administration experience and are fully and thoroughly trained in all technologies we provide.
Should you have any questions regarding our offer, please contact us via e-mail
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or the contact form.
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